Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Orders are processed within 1–3 business days. Delivery to the United States takes 7–15 business days. International orders may take 14–30 business days.

Do you offer free shipping?
Yes! We offer free shipping on all orders over $50.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Use it to track your package anytime.

Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at info@noldoxstore.com.

Products

Are your products compatible with iPhone and Android?
Yes! Most of our charging accessories are compatible with both iPhone and Android devices. Check each product page for specific compatibility details.

Do your wireless chargers work with MagSafe?
Some of our products support MagSafe. Look for the MagSafe badge on the product page.

What is the warranty on your products?
All NolDox products come with a 30-day satisfaction guarantee. If you experience any issues, contact us and we'll make it right.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us at info@noldoxstore.com to initiate a return.

How long does a refund take?
Refunds are processed within 5–7 business days after we receive the returned item.

Contact Us

How can I reach customer support?
You can contact us anytime at info@noldoxstore.com. We typically respond within 24 hours.